Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"8a019a2546cc64def82e135ef7655efa71300da5_lout","branding":{"id":"390","key":"cmt","name":"Public Comments","portalBaseUrl":"/servicedesk/customer/portal/390"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a2b803b7-15cd-412a-8743-382d4a1ddc0d/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMjQzODAxMS0xZjI4LTQxNWMtODlkNC02OTU1ZTJiNjk4YTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmEyYjgwM2I3LTE1Y2QtNDEyYS04NzQzLTM4MmQ0YTFkZGMwZCI6WyJyZWFkIl19LCJleHAiOjE3Nzg4NDg2MDEsIm5iZiI6MTc3ODg0ODAwMX0.ZGFLuBbb0nfx2BplrB07r8040tRvto-HhiKKhFpVzMw&client=22438011-1f28-415c-89d4-6955e2b698a5&mode=fit","logoId":"a2b803b7-15cd-412a-8743-382d4a1ddc0d","isLogoAvailable":true,"helpCenterTitle":"Philadelphia Museum of Art Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Philadelphia Museum of Art Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/b6020503-4d74-4fa1-9d7d-4fc80f41b23d/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMjQzODAxMS0xZjI4LTQxNWMtODlkNC02OTU1ZTJiNjk4YTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI2MDIwNTAzLTRkNzQtNGZhMS05ZDdkLTRmYzgwZjQxYjIzZCI6WyJyZWFkIl19LCJleHAiOjE3Nzg4NDg2MDEsIm5iZiI6MTc3ODg0ODAwMX0.T9tZRj35MtuZ4pFKDsn6EAUfmqJblXLlNeFz3dbaIhY&client=22438011-1f28-415c-89d4-6955e2b698a5&height=300&mode=fit","bannerMediaApiFileId":"b6020503-4d74-4fa1-9d7d-4fc80f41b23d","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#000000","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"390","key":"cmt","projectId":11260,"serviceDeskId":390,"name":"Public Comments","description":"<p>Submit comments from visitors and members</p>","portalBaseUrl":"/servicedesk/customer/portal/390","reqTypes":[{"id":"1655","name":"Public comments","descriptionHtml":"","callToAction":"Public comments","introHtml":"<p>Submit comments from visitors and members to the comment handling team</p>","icon":10665,"iconUrl":"https://help.tickets.philamuseum.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10665","groups":[450],"key":""},{"id":"1654","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"","icon":10537,"iconUrl":"https://help.tickets.philamuseum.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10537","groups":[],"key":""}],"reqGroups":[{"id":450,"name":"Default"}],"orderMapping":{"450":[1655]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":390,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CMT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMjQzODAxMS0xZjI4LTQxNWMtODlkNC02OTU1ZTJiNjk4YTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTI4Njg3ODg3NCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc4ODQ5MjAxLCJuYmYiOjE3Nzg4NDgwMDEsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.CRFok0_lAA3LyNVvDpSmhEOIU_sCCRoTrniUeF36AK8","targetCollection":"upload-user-collection-1286878874","endpointUrl":"https://api.media.atlassian.com","clientId":"22438011-1f28-415c-89d4-6955e2b698a5","tokenDurationInMins":20}},"reqCreate":{"id":1655,"projectId":11260,"issueType":{"id":"10006","name":"Task"},"form":{"name":"Public comments","descriptionHtml":"","callToAction":"Public comments","intro":"<p>Submit comments from visitors and members to the comment handling team</p>","instructions":"","icon":10665,"iconUrl":"https://help.tickets.philamuseum.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10665","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/390/create/1655","requestValidateBaseUrl":"/servicedesk/customer/portal/390/validate/1655","calendarParams":{"firstDay":0,"date":"2026-05-15T08:26:41-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMjQzODAxMS0xZjI4LTQxNWMtODlkNC02OTU1ZTJiNjk4YTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTI4Njg3ODg3NCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc4ODQ5MjAxLCJuYmYiOjE3Nzg4NDgwMDEsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.CRFok0_lAA3LyNVvDpSmhEOIU_sCCRoTrniUeF36AK8","targetCollection":"upload-user-collection-1286878874","endpointUrl":"https://api.media.atlassian.com","clientId":"22438011-1f28-415c-89d4-6955e2b698a5","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":4310961154435000,"updated":"2026-04-13T21:05:21.969476217Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[1655],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":4310961154435000,"name":"Public comments","submit":{"lock":false,"pdf":false},"templateFormUuid":"fb41e2a8-1b55-4bbc-920f-d2e0085b87ba"},"layout":[{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"b47de1ff-fb9d-4db8-af3d-86b2747d0456"}}]},{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":16},"layout":"default","localId":"c0d81ba8-157e-4884-a1a9-4014133fbf13"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":11},"layout":"default","localId":"2c8abb99-7294-42f4-873f-95e24df44b03"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"78388cc3-aa94-477b-9a7d-ff87e0601e7e"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"9d9b6c0f-89b1-46d5-8786-fb3aed070575"}},{"type":"paragraph","content":[]}]}],"conditions":{"12":{"i":{"co":{"cIds":{"16":["1"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"16","type":"SOME_OF","constraint":["1"]}]}]},"o":{"sIds":["1"]},"t":"sh"}},"sections":{"1":{"name":"Contact Information","conditions":["12"]},"2":{"conditions":[]}},"questions":{"16":{"type":"cs","label":"Response requested?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"17":{"type":"tl","label":"Phone number","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"2":{"type":"rt","label":"Description","description":"","validation":{"rq":true},"jiraField":"description","questionKey":""},"15":{"type":"tl","label":"Commenter name","description":"","validation":{"rq":true},"jiraField":"summary","questionKey":""},"11":{"type":"tl","label":"Email address","description":"","validation":{"rq":false},"jiraField":"customfield_11715","questionKey":""}}},"uuid":"fb41e2a8-1b55-4bbc-920f-d2e0085b87ba"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":4310961154435000,"updated":"2026-04-13T21:05:21.969476217Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[1655],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":4310961154435000,"name":"Public comments","submit":{"lock":false,"pdf":false},"templateFormUuid":"fb41e2a8-1b55-4bbc-920f-d2e0085b87ba"},"layout":[{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"b47de1ff-fb9d-4db8-af3d-86b2747d0456"}}]},{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":16},"layout":"default","localId":"c0d81ba8-157e-4884-a1a9-4014133fbf13"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":11},"layout":"default","localId":"2c8abb99-7294-42f4-873f-95e24df44b03"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"78388cc3-aa94-477b-9a7d-ff87e0601e7e"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"9d9b6c0f-89b1-46d5-8786-fb3aed070575"}},{"type":"paragraph","content":[]}]}],"conditions":{"12":{"i":{"co":{"cIds":{"16":["1"]}},"operator":"OR","groups":[{"operator":"AND","checks":[{"fieldId":"16","type":"SOME_OF","constraint":["1"]}]}]},"o":{"sIds":["1"]},"t":"sh"}},"sections":{"1":{"name":"Contact Information","conditions":["12"]},"2":{"conditions":[]}},"questions":{"16":{"type":"cs","label":"Response requested?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"17":{"type":"tl","label":"Phone number","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"2":{"type":"rt","label":"Description","description":"","validation":{"rq":true},"jiraField":"description","questionKey":""},"15":{"type":"tl","label":"Commenter name","description":"","validation":{"rq":true},"jiraField":"summary","questionKey":""},"11":{"type":"tl","label":"Email address","description":"","validation":{"rq":false},"jiraField":"customfield_11715","questionKey":""}}},"uuid":"fb41e2a8-1b55-4bbc-920f-d2e0085b87ba"},"linkedJiraFields":["summary","customfield_11715","description"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}